Getting Technical Support for Autodesk Licensing

Autodesk licensing is supported by the Autodesk support team.

To contact Autodesk support, log on to your Autodesk account, and go to


For Arnold 5.0.1 and later, annual subscriptions, permanent licenses, and EDU licenses all use Autodesk licensing.

Only monthly subscription licenses still use RLM.

To use an Autodesk license with an Arnold plug-in, you need:

  • MtoA 2.0.1 or later
  • C4DtoA 2.0.3 or later
  • HtoA 2.1.0 or later
  • MAXtoA 1.0.832 or later
  • KtoA 2.0.2 or later

An ARNOLD 2018 license works with any version of Maya, 3ds Max, CINEMA 4D, Houdini, or Katana, as long as you have at least the version listed above.

Getting Your Autodesk License


Setting up a License Server

Instructions on installing and configuring the Network License Manager are available in the link below

Setting up the Autodesk Network License Manager (NLM)

See Also:



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