Check the Adlm Log File

Adlm.log

This is the first log you should check.

  • On Windows, look in %LOCALAPPDATA%\Autodesk\Logs
  • On OSX, look in $TMPDIR
  • On Linux, look in /var/tmp

Common VendorError values:

-4

 Licensed number of users already reached

-5

No such feature exists (no Arnold licenses on license server)

-15

Cannot connect to license server system.
The server (lmadmin or lmgrd) has not been started yet, or the wrong port@host or license file is
being used, or the TCP/IP port or host name in the license file has been changed.

-96License server machine is down or unreachable
12Arnold not registered in pit file.
24

Unable to locate the Product Information Table File
You'll also see "AdlmIntError=41 [Product Information Table file is not found] "

25Corrupt ProductInformation.pit file


AdCLM logs

 

You can also get some CLM logs if you set ADCLMHUB_LOG_LEVEL.


  


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